Complaint Dashboard

Complaint Dashboard

COMPLAINT DASHBOARD - PORTFOLIO MANAGEMENT SERVICES (PMS)

COMPLAINT DASHBOARD - PORTFOLIO MANAGEMENT SERVICES (PMS)

COMPLAINT DASHBOARD - PORTFOLIO MANAGEMENT SERVICES (PMS)

Data for the month end -

January, 2025

RECEIVED FROM

RECEIVED FROM

RECEIVED FROM

PENDING AT MONTH END

PENDING AT MONTH END

PENDING AT MONTH END

RECEIVED

RECEIVED

RECEIVED

RESOLVED*

RESOLVED*

RESOLVED*

TOTAL PENDING#

TOTAL PENDING#

TOTAL PENDING#

PENDING > 3 MONTHS

PENDING > 3 MONTHS

PENDING > 3 MONTHS

AVG. RESOLUTION ^ (IN DAYS)

AVG. RESOLUTION ^ (IN DAYS)

AVG. RESOLUTION ^ (IN DAYS)

Directly from Investors

Nil

Nil

NA

NA

NA

NA

SEBI (SCORES)

Nil

Nil

NA

NA

NA

NA

Other Source (if any)

Nil

Nil

NA

NA

NA

NA

Grand Total

Nil

Nil

NA

NA

NA

NA

"^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by the total number of complaints resolved in the curent month"

"^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by the total number of complaints resolved in the curent month"

"^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by the total number of complaints resolved in the curent month"

Trend of monthly disposal of complaints

Trend of monthly disposal of complaints

MONTH

MONTH

MONTH

CARRIED FORWARD FROM PREVIOUS MONTH

CARRIED FORWARD FROM PREVIOUS MONTH

CARRIED FORWARD FROM PREVIOUS MONTH

RECEIVED

RECEIVED

RECEIVED

RESOLVED*

RESOLVED*

RESOLVED*

PENDING#

PENDING#

PENDING#

Jan-25

Nil

Nil

NA

NA

Dec-24

Nil

Nil

NA

NA

Nov-24

Nil

Nil

NA

NA

Oct-24

Nil

Nil

NA

NA

Sept-24

Nil

Nil

NA

NA

Aug-24

Nil

Nil

NA

NA

Jul-24

Nil

Nil

NA

NA

Jun-24

Nil

Nil

NA

NA

May-24

Nil

Nil

NA

NA

Apr-24

Nil

Nil

NA

NA

Mar-24

Nil

Nil

NA

NA

Feb-24

Nil

Nil

NA

NA

Inclusive of complaints of previous months resolved in the current month.

Inclusive of complaints of previous months resolved in the current month.

Inclusive of complaints of previous months resolved in the current month.

Inclusive of complaints pending as on the last day of the month.

Inclusive of complaints pending as on the last day of the month.

Inclusive of complaints pending as on the last day of the month.

Trend of Annual Disposal of Complaints

Trend of Annual Disposal of Complaints

YEAR

YEAR

YEAR

CARRIED FORWARD FROM PREVIOUS YEAR

CARRIED FORWARD FROM PREVIOUS YEAR

CARRIED FORWARD FROM PREVIOUS YEAR

RECEIVED

RECEIVED

RECEIVED

RESOLVED*

RESOLVED*

RESOLVED*

PENDING#

PENDING#

PENDING#

2025-26

Nil

Nil

NA

NA

2024-25

Nil

Nil

NA

NA

Grand Total

Nil

Nil

NA

NA

Inclusive of complaints of previous months resolved in the current month.

Inclusive of complaints of previous months resolved in the current month.

Inclusive of complaints of previous months resolved in the current month.

Inclusive of complaints pending as on the last day of the month.

Inclusive of complaints pending as on the last day of the month.

Inclusive of complaints pending as on the last day of the month.